Terms & conditions of Seller's Program
TERMS & CONDITIONS OF SELLER'S PROGRAM
www.britishdsire.com (“we,” “us,” or “our”) welcomes you to our seller and seller’s program.
British D'sire Network Designed to generate massive media exposure, immediate sales revenue, brand awareness and ROI! We offer you access for our Web and Television Marketplace Services through our “Website” (defined below) subject to the following Terms of Service of our Seller Program, which may be updated by us from time to time without notice to you. By accessing and using this section, you acknowledge that you have read, understood and agree to be lawfully bound by these terms and conditions, which are hereby incorporated by reference (collectively, this “Agreement”). In case you do not agree with any of these terms, then please do not use this section and program.
“Agreement” denotes these Terms and Conditions and other documents provided to you by the Website during the use of Seller and Seller Program;
“Service” or “Services” is a reference to any service defined below, which we may provide and which you may request via our Website;
“User”, “You” and “your” are denoted to the person who is visiting or accessing for taking Seller and Seller Program service from us. User shall include the company, partnership, sole trader, person, body corporate or association taking services of this program on our Website;
“We”, “us”, “our” and “Company” are references to British D’sire;
”Website” shall mean and include "https://www.britishdsire.com; mobile application and any successor Website or mobile application of the Company or any of its affiliates.
All references to singular include plural and vice versa and the word "includes" should be construed as "without limitation".
Words importing any gender shall include all the other genders.
Reference to any statute, ordinance or other law includes all regulations and other instruments and all consolidations, amendments, re-enactments or replacements for the time being in force.
All headings, bold typing and italics (if any) have been inserted for convenience of reference only and do not define limit or effect the meaning or interpretation of the terms of this Agreement.
COMMITMENT AND SCOPE
By using Our Seller Program on our website in any manner, you are bound by these Terms and Conditions, as well as the Terms of the Agreement identified above. These Terms govern your use of our Website and the Services. Except as otherwise specified, these Terms do not apply to Third-Party Products or Services, which are governed by their own terms of service. In case you do not accept the terms, then please do not use our Seller and Seller Program. If you are accepting these Terms on behalf of a Company, organization, government, or other legal entity, you hereby represent and warrant that:
(a) You are legally authorized to do so;
(b) The entity agrees to be legally bound by the Terms and;
(c) Neither you nor the entity is barred from using the Services or accepting the Terms under the laws of the applicable jurisdiction.
When you use this Website or send e-mails and other electronic communications from your desktop or mobile device to us, you are communicating with us electronically. By sending, you agree to receive a reply communication from us electronically in the same format and you can keep copies of these communications for your records.
The use of the Platform is available only to persons who can form legally binding contracts under the English Law. Persons who are "incompetent to contract" within the meaning of the English Law including minors, un-discharged insolvents etc. are not eligible to use the Platform. If you are a minor i.e., under the age of 18 years, you shall not register as a seller on the Platform, transact or use the Platform. British D’sire reserves the right to terminate your registration and/or refuse you access to the Platform if it is brought to British D’sire’s notice or discovered that you are under the age of 18 years. If you register as a business entity, you represent that you are duly authorized by the business entity to accept the ToS and you have the authority to bind the business entity to the ToS.
ACCOUNT AND REGISTRATION OBLIGATIONS
In the course of your use of the Platform, you agree to furnish your details and information as requested by us from time to time. You shall remain responsible for maintaining confidentiality of this information, as well as your display name, login and password details. You agree that if you provide any information which is untrue, inaccurate, not current, or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, incomplete, or not in accordance with the ToS, we shall have the right to suspend or terminate your account on the Platform or indefinitely block you from accessing the Platform. The Sellers will be required to provide appropriate business identification detail and documents.
(i) Business Identification Details: The Sellers will be required to provide their Business Registration Number or Company Registration Number provided by the House of Companies, United Kingdom for the smooth business transactions.
(ii) Reseller Identification Details: The Reseller Sellers will be required to provide their Approved Affiliation details if they are authorized by the Registered Company/Brand to resell their goods. In case of bulk buyers, the Reselling Seller has to provide the Purchase Invoice of Bulk Purchasing.
SELLER/VENDOR ACCOUNT DEACTIVATION
As per our policy, if a seller or seller requests for a closure of the account, the account will be put on hold for a period of 90 days to ensure smooth closure of transactions which have been made prior to his closure request and this will be available to the said seller or seller for downloading payment and taxation reports, if required. After 90 days, the seller or seller would be required to reach out to us confirming that he has downloaded the reports and requesting for a deactivation again. Upon receiving this confirmation, the seller’s account will be deactivated provided there are no outstanding payments due from the seller, with certain information being retained by British D’sire at all times, such as registered mobile number, registered email ID, UTR and other transaction related information. Such information is being retained for audit purposes and to prevent fraudulent acts by the sellers or sellers in the future. If a seller decides to commence his business with British D’sire again, he/she will be able to either create a new account or the older account can be restored if it is required.
PLATFORM FOR TRANSACTION AND COMMUNICATION
The Platform is a platform that users utilize to independently meet and interact with one another for their transactions. British D’sire is not and cannot be a party to any transaction or dispute between users on the Platform.
- All commercial/contractual terms are offered by you and agreed upon between you and buyers alone. The commercial/contractual terms include (without limitation) price, shipping costs, payment methods and terms, date, period, and mode of delivery, and warranties and after-sales services related to products and services. British D’sire does not determine, advice, have any control, or in any way involve itself in the offering or acceptance of such commercial/contractual terms between you and buyers.
- British D’sire does not make any representations or warranties regarding specifics (such as quality, value, and sale ability) of the products or services proposed to be sold, offered to be sold or purchased on the Platform. British D’sire does not implicitly or explicitly support or endorse the sale or purchase of any products and services on the Platform. British D’sire accepts no liability for any errors or omissions of third parties in relation to the products and services.
- British D’sire is not responsible for any non-performance or breach of any contract between you and buyers. British D’sire cannot and does not guarantee that you and buyers concerned will perform transaction(s) concluded on the Platform. British D’sire shall not and is not required to mediate or resolve disputes or disagreements between you and buyers.
- British D’sire does not make any representations or warranties regarding item-specifics (such as legal title, creditworthiness, identity, etc.) of any of its users. You are advised to independently verify the bona fides of any particular buyer you choose to deal with on the Platform and use your best judgment in that regard.
- British D’sire does not at any point in time during a transaction between you and a buyer on the Platform come into or take possession of any of the products or services offered by you, gain title to or have any rights or claims over the products or services offered by you to the buyer.
- At no time shall British D’sire hold any right/title to or interest in the items nor have any obligations or liabilities with respect to such a contract. British D’sire is not responsible for unsatisfactory or delayed performance of services, damages, or delays as a result of items which are out of stock, unavailable, or back-ordered.
- The Platform is only a platform that can be utilized by you to reach a larger customer base to sell items or services. British D’sire only provides a platform for communication and it is agreed that the contract for sale of any products or services shall be a strictly bipartite contract between you and the buyer.
- You release and indemnify British D’sire and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the users on the Platform and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts on that behalf, British D’sire cannot control the information provided by other users which is made available on the Platform. You may find other user's information to be offensive, harmful, inaccurate or deceptive. Please use caution and practice safe trading when using the Platform. Please note that there may be risks in dealing with underage persons or people acting under false pretense.
USE OF THE PLATFORM
You agree and understand that British D’sire and the Platform merely provide hosting services to its registered users and persons browsing/visiting the Platform. All items advertised/listed and the contents therein are advertised and listed by registered users and are third party user generated contents. British D’sire shall bear no responsibility or liability in relation to or arising out of third-party user generated content. British D’sire neither originates nor initiates the transmission nor selects the sender and receiver of the transmission nor selects nor modifies the information contained in the transmission. British D’sire is merely an intermediary and does not interfere in the transaction between buyers and sellers.
You agree, undertake and confirm that your use of the Platform shall be strictly governed by the following binding principles:
- You shall not host, display, upload, modify, publish, transmit, update or share any information or image which:
(a) Belongs to another person and over which you have no right;
(b) Is grossly harmful, harassing, blasphemous, defamatory, bigotry, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever, or unlawfully threatening or harassing, including but not limited to ‘indecent representation of women’ within the meaning of the Indecent Representation of Women under the English Law;
(c) Is false, inaccurate or misleading in any way;
(d) Is patently offensive to the online community, such as sexually explicit content or content that promotes obscenity, pedophilia, racism, bigotry, hatred, or physical harm of any kind against any group or individual;
(e) Harasses or advocates harassment of another person;
(f) Involves the transmission of ‘junk mail’, ‘chain letters’, unsolicited mass mailing, or ‘spamming’; including spamming by ways of unrelated feedbacks on surveys
(g) Promotes illegal activity or conduct that is abusive, threatening, obscene, defamatory, or libelous;
(h) Infringes upon or violates any third party's rights [including but not limited to intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address, or phone number) or rights of publicity];
(i) Promotes an illegal or unauthorized copy of another person's copyrighted work such as providing pirated computer programs or links, information to circumvent manufacturer-installed copy-protect devices, or pirated music or links to pirated music files;
(j) Contains restricted or password-only access pages, hidden pages or images or URLs leading to any other pages (those not linked to or from another accessible page);
(k) Provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
(l) Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, providing or creating computer viruses;
(m) Contains unauthorized videos, photographs or images of another person (whether a minor or an adult);
(n) Tries to gain unauthorized access or exceeds the scope of authorized access to the Platform, profiles, blogs, communities, account information, bulletins, friend requests, or other areas of the Platform, or solicits passwords or personal identifying information for commercial or unlawful purposes from other users on the Platform;
(o) Engages in commercial activities and/or sales such as contests, sweepstakes, barter, advertising, pyramid schemes, or the buying or selling of ‘virtual’ items related to the Platform without our prior written consent. Throughout the ToS, British D’sire’s prior written consent means a communication coming from British D’sire’s Legal Department in response to your request and specifically addressing the activities or conduct for which you have sought authorization;
(p) Solicits gambling or engages in any gambling activity which we, at our sole discretion, believe is or could be construed as being illegal;
(q) Interferes with another’s use and enjoyment of the Platform;
(r) Refers to any website/URL which, at our sole discretion, contains material that is inappropriate for the Platform or any other website and content that is prohibited or violates the letter and spirit of ToS;
(s) Harms minors in any way;
(t) Infringes any patent, trademark, copyright, proprietary rights, third-party’s trade secrets, rights of publicity, or privacy, is fraudulent, or involves the sale of counterfeit or stolen items;
(u) Violates any law for the time being in force;
(v) Deceives or misleads the addressee/users about the origin of messages or communicates any information which is grossly offensive or menacing in nature;
(w) Impersonates another person;
(x) Contains software viruses or any other computer codes, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs, or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept, or expropriate any system, data, or personal information;
(y) Threatens the unity, integrity, defense, security or sovereignty of the United Kingdom, friendly relations with foreign states, or public order or causes incitement to the commission of any offence or prevents investigation of any offence or is insulting any other nation; offends the religious and national sentiments of the nation as included in ‘Zero Tolerance to Profanity, Hurting National and Religious Sentiments’ policy.
(z) Shall, directly or indirectly, offer or attempt to offer trade or attempt to trade in any item which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force;
(aa) Shall create liability for us or cause us to lose (in whole or part) the services of our Internet Service Provider (“ISPs”) or other suppliers.
- You shall not use any ‘deep-link’, ‘page-scrape’, ‘robot’, ‘spider’, automatic device, program, algorithm, methodology, or any similar or equivalent manual process to access, acquire, copy, monitor any portion of the Platform or content or in any way reproduce, or circumvent the navigational structure, presentation of the Platform, or any content to obtain or attempt to obtain any material, documents, or information through any means not purposely made available through the Platform. We reserve our right to bar any such activities.
- You shall not attempt to gain unauthorized access to any portion or feature of the Platform, other systems, networks connected to the Platform, server, computer, network, or the services offered on or through the Platform by hacking, password ‘mining’, or any other illegitimate means.
- You shall not probe, scan or test the vulnerability of the Platform or any network connected to the Platform or breach the security, authentication measures on the Platform or any network connected to the Platform. You may not reverse look-up, trace or seek to trace information on any other user of or visitor to Platform (including any account on the Platform that is not owned by you) or to its source or exploit the Platform, any service, information made available, or offered by or through the Platform in any way where the purpose is to reveal any information (including but not limited to personal identification or information other than your own information) provided by the Platform.
- You shall not make any negative, denigrating, or defamatory statement(s)/comment(s) about us, the brand name or domain name used by us, including the terms British D’sire, D’sire Multimedia, British D’sire.com or otherwise engage in any conduct or action that might tarnish the image or reputation of British D’sire or sellers on the platform or otherwise tarnish or dilute any British D’sire trademark, service marks, trade name and/or goodwill associated with such trade, service marks or trade name as may be owned or used by us. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Platform or British D’sire’s systems, networks, or any systems or networks connected to British D’sire.
- You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Platform, any transaction being conducted on the Platform or any other person’s use of the Platform.
- You shall not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message, transmittal you send to us on or through the Platform, or any service offered on or through the Platform. You may not pretend that you are or represent someone else or impersonate any other individual or entity.
- You may not use the Platform or any content for any purpose that is unlawful or prohibited by the ToS or to solicit the performance of any illegal activity or other activity which infringes the rights of British D’sire and/or others.
- You shall at all times ensure full compliance with the applicable provisions of the GDPR, CPR and CAP codes etc. and the other laws and rules thereunder as applicable and amended from time to time and also all applicable domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sale of Goods Act 1979, Consumer Rights Act 2015, Income Tax Act 1842, Food Safety Act 1990 etc.) and obtain the necessary licenses and permits regarding your use of our Platform, service and/or tools and your listing, purchase, solicitation of offers to purchase, and sale of items or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force. In particular you shall ensure that if any of your items listed on the Platform qualifies as an "Antiquity" or "Art treasure" as defined in the Act ("Artwork"), you shall indicate that such Artwork is "non-exportable" and sold subject to the provisions of the Arts and Antiques under the Limitation Act 1980, and shall ensure that it is not delivered to any buyer at any place outside the United Kingdom.
- Solely to enable us to use the information you provide us with and so that we do not violate any rights you might have in your information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and sub-licensable (through multiple-tiers) right to exercise the copyright, publicity or database rights or any other rights you have in your information for any current or future promotional or advertising related activities and any business purposes of British D’sire.
- From time to time you shall be responsible for providing information relating to the items or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such items or services so as to mislead other users on the Platform in any manner.
- You shall not engage in advertising or solicitation of other sellers on the Platform to buy or sell any products or services, including but not limited to products or services related to what is displayed on the Platform. You may not transmit any chain letters or unsolicited commercial or junk email to other users acquired/via the Platform. It shall be a violation of the ToS to use any information obtained from the Platform in order to harass, abuse, or harm others or contact, advertise and sell to or solicit persons other than those who have chosen to buy from you. You understand that we have the right at all times to disclose any information (including the identity of the persons who have provided information or material on the Platform) as necessary to satisfy any law, regulation, or valid governmental request. This may include, without limitation, disclosure of the information in connection with the investigation of an alleged illegal activity or its solicitation and/or response to a lawful court order or subpoena. In addition, we can (and you hereby expressly authorized us to) disclose any information about you to law enforcement or other government officials as we, at our sole discretion, deem necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury. We reserve the right, but have no obligation, to monitor the material posted on the Platform. British D’sire shall have the right, at its sole discretion, to remove any content that violates or is alleged to violate any applicable law or either the spirit or letter of the ToS. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIAL YOU POST ON THE WEBSITE AND YOUR INDEPENDENT COMMUNICATION WITH THE BUYERS AND OTHER SELLERS, REGARDLESS OF FORM. Please be advised that such content posted does not reflect British D’sire’s views. In no event shall British D’sire assume or have any responsibility or liability for any content posted on the Platform or claims, damages, or losses resulting from its use and/or appearance of it on the Platform. You hereby represent and warrant that you have necessary rights to all the content you provide and all information it contains and that such content shall not infringe any proprietary or other rights of third parties or contain any misleading, libelous, tortious, or otherwise unlawful information.
- Your correspondence or business dealings with or participation in the promotion of advertisers on or through the Platform (including payment and delivery of related products or services, any other terms, conditions, warranties, or representations associated with such dealings) are solely between you and such advertisers. We shall not be responsible or liable for any loss or damage of any sort incurred as a result of such dealings or the presence of such advertisers on the Platform.
- It is possible that other users (including unauthorized persons or ‘hackers’) may post or transmit offensive or obscene material on the Platform and that you may be involuntarily exposed to such material. It is also possible for others to obtain personal information about you due to your use of the Platform and use such information to harass or injure you. We do not approve of such unauthorized uses but by using the Platform, you acknowledge and agree that we are not responsible for the use of any personal information that you publicly disclose or share with others on the Platform. Please carefully select the type of information that you publicly disclose or share with others on the Platform.
- British D’sire shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group(s) of people, intentionally or unintentionally, in DoS (Denial of Service) / DDoS (Distributed Denial of Services).
- British D’sire and/or its affiliates may from time to time in partnership/association with its partners and/or third-party sponsors, organise/enable promotional campaigns on the Platform for the benefits of the customers/Sellers. Partners/third party sponsors may prescribe certain objective qualifying criteria to identify Sellers who will be eligible for the benefits of the campaign. All Sellers who qualify based on the objective criteria provided by such sponsors of the campaign will be auto opted-in and be able to obtain the benefits of such promotional campaign. In the event any Seller does not qualify based on the objective criteria, Sellers may choose to participate in such campaigns by expressly opting-in for them. In the event a Seller opts in for such promotional campaigns that they are not eligible for to enhance their sales, they will have to bear the cost of such promotional campaigns, if any, limited to the sales of their products. For avoidance of any doubt, some Sellers may qualify, and some may not, based on the qualifying criteria set for each individual campaign. Please refer to the campaign communication/notifications for more details, as may be communicated to you from time to time.
As a registered seller and seller, you shall list item(s) for sale on the Platform in accordance with the policies which are incorporated by way of reference in this ToS. You must be legally able to sell the item(s) you list for sale on our Platform and must have all the necessary licenses and permits required for such sale. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics, pictures or videos that describe your item for sale. All items must be listed in an appropriate category on the Platform. All listed items must be kept in stock for successful fulfilment of sales. The listing description of the item must not be misleading and must describe the actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amount that you may have received from the buyer. You agree not to list a single product in multiple quantities across various categories on the Platform. British D’sire reserves the right to delete such multiple listings of the same product listed by you in various categories. British D’sire reserves the right to restrict the selling of products originating from certain countries.
For Food and Nutrition category, seller shall adhere to the minimum balance shelf-life norms as provided by us.
LICENSE AND CERTIFICATION
In compliance with the UK Government’s Policy, we have implemented standard checks for the sale of specific goods on our platform to make sure our customers are getting the products which fulfil quality criteria and qualify standard checks.
Hence it is important to produce valid license/certificate or any valid proof to sell the product(s) belonging to the below mentioned categories.
Categories: - Supplements vendor, Personal care, Massage and relaxation, Men grooming, Gel nail polish and glitter, Face makeup, Body care, Face care, Makeup, Eyes Makeup, Perfume and Deo, Fragrances, Dental care, Food and Groceries, Haircare etc.
All the products/goods sent to British D’sire sent for sell and publishing will have to go several quality checks as we will specifically note and check the authenticity, safety standards and quality of goods before publishing them on our platform. Once the product passes all quality checks will be published for sale on our platform. If any product fails in our quality checks, then it will be rejected until it is improved to meet our safety, authenticity and quality standards.
The sellers have to use their own packaging material required for packaging of goods. British D’sire may from time to time provide labels, promotional material and stickers etc. which have to be included in the order and packaging of goods.
MARKETING AND PROMOTIONS
During an ongoing promotional event you have to provide us with products required for marketing and promotional events, including the influencer campaign, collaboration etc. British D’sire will not provide any products required for marketing or promotional events.
MINIMUM PRODUCT VALUE
Our minimum product value will be Six Pounds. Products less than the value of Six Pounds will not be accepted as a standalone product. In case, a product’s price is less than Six Pounds than convert it in a combination of products equivalent to the value of Six Pounds at least.
If your product list price is higher on the British D’sire platform than your website or any other marketplace or online store you are selling on, we reserve the right to amend and reduce the selling price on www.britishdsire.com in order to satisfy our customer's needs and ensure that we are able to maximise our conversion rate. Hence, we are requesting you follow the below rule to be successful. Please list your products on BritishDsire.com with the selling price being equal to or lower than the lowest selling price you have currently listed on any platform/store/online store.
DELIVERY AND SHIPPING SERVICES
The Sellers have to deliver the orders with their own delivery partners and as they are using their own delivery labels/services, they have to share the tracking link of parcels with British D’sire. The delivery charges and costs of all products enlisted on British D’sire website or television marketplace for selling by the seller shall be borne by the seller. British D’sire will not bear any costs, charges or risks handling for the orders placed with British D’sire. The sellers are completely responsible for the delivery of orders. Hence, the shipping and delivery charges imposed upon the delivery of orders and in case of return of the products from the customers (buyers) will also be borne by the seller in all circumstances. If the product has been found faulty/damaged/improper functioning/broken/below standards etc. then on return of product a 5% processing fee charge will be imposed on the seller by British D’sire.
The sellers will have 3 days to ship the order once the order has been placed by the customer. If the seller fails in shipping the order within 3 days, British D’sire will send a reminder and still if the order has not been shipped by the seller, the reminder will be sent up till 7 days. Later a strict warning will be given to the seller to avoid the same from happening in the future. A seller will have a maximum of 3 warnings and once 3 warnings limit has been exceeded the seller account will be closed by British D’sire permanently.
COMPLIANCE ON SELLING OF GOODS AND SERVICES
You shall also ensure full compliance with the provisions of Sale of Goods Act 1979, Tax Laws and VAT Provisions in respect of the goods and services supplied by you. You’re completely responsible for paying and complying with the VAT standards issued by the HMRC (Her Majesty's Revenue and Customs). You can also choose British D’sire to pay your VAT on your behalf in case you doesn’t have a Registered VAT Id and the VAT will be deducted from your sale at the time of invoice generation. Irrespective of the mode you choose to pay the VAT, British D’sire will not be liable for your incompetency in paying the VAT.
It is your responsibility to charge appropriate goods and services taxes on the supplies effected and remittance of the same to the Government. British D’sire shall not be responsible for any deficiency and/ or omission on your part.
Pursuant to the tax collection at source provisions Tax Legislation the portal would collect tax collection at source at applicable rates on net value of taxable supplies made through the portal and remit to the appropriate Government.
In case of any mismatches on account of tax collection at source, you shall be required to provide all relevant information to British D’sire to correspond with the relevant authorities and also in case of any liability accruing on account of omission shall be your obligation to pay such deficit.
You shall be required to provide the corresponding Tariff and Commodity code number for every product listing. In the event that you do not provide the Tariff and Commodity code number that particular product will be delisted and you will no longer be able to sell the product on our platform.
You shall also be required to provide your UTR, without which we will not be able to raise an invoice on you. In the event that you do not provide your UTR number, transactions on your account will be blocked and orders will not be processed on your account. In the event of you providing your Input Service Distributor Registration Number, British D’sire would be issuing an invoice to the UTR furnished by you.
In the event of any conflict between the terms of this clause and any other clause in these terms of service, the provisions of this clause will prevail.
You agree and undertake that You shall not, at any time, purchase more than 25% of your inventory (in terms of annualised value in a financial year), purported to be sold on the Platform, from British D’sire or its Group Companies. Group Company shall have the meaning as per the extant Foreign Direct Investment Policy of United Kingdom. We may require you to provide certification (including auditors’ certificate) to confirm compliance with this requirement.
We do not mandate that any of your Products should be sold exclusively on the Platform. For the sake of clarity, British D’sire unilaterally waives any obligation on You to sell exclusively on the Platform. Any written or oral arrangements to the contrary, shall stand unilaterally waived.
Vendors may include the shipping charges (If they can't offer free shipping to the customers) in their final MRP. The customers will only be charged standard VAT (20%) on the MRP.
As per the Value Added Tax Act 1994, British D’sire will deduct 20% VAT on the 5% commission fee we charge from you. Whereas, you’re completely responsible for paying and complying with the VAT standards issued by the HMRC (Her Majesty's Revenue and Customs). British D’sire will not be liable for your incompetency in paying the VAT.
CONTENT POSTED ON THE PLATFORM
All text, graphics, seller interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork, notes, messages, emails, billboard postings, drawings, profiles, opinions, ideas, images, videos, audio files, other material or information (collectively ‘Content’) are third-party generated Content and British D’sire has no responsibility or liability over such third-party generated Content as British D’sire is merely an intermediary for the purposes of this ToS. Except as expressly provided in the ToS, no part of the Platform including the Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including ‘mirroring’) to any other computer, server, website or other medium for publication, distribution or any commercial enterprise without British D’sire’s prior written consent.
You may use the information on the products and services made available on the Platform for downloading provided you:
(1) Do not remove any proprietary notice language in all copies of such Content;
(2) Use such Content only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it to any media;
(3) Make no modifications to any Content; and
(4) Do not make any additional representations or warranties relating to the Content.
British D’sire grants sellers a limited, non-transferable, non-exclusive, non-sub licensable, non-assignable and personal license to use "Powered by British D’sire" and/or “britishdsire.com” name and/or logo on seller’s invoice for transactions concluded on the Platform. Further, British D’sire grants sellers a limited, non-transferable, non-exclusive, non-sublicensable, non-assignable and personal license to use “britishdsire.com” name and/or logo on packing material used by sellers for delivery of Products sold on the Platform.
British D’sire reserves the right to revise the categories, criteria, and benefits to promote healthy competition amongst the sellers so that their performance lead to better customer experience on the Platform.
PAYMENTS AND COMMISSION
- Transactions, transaction price and all commercial terms such as delivery, dispatch of products and/or services are as per principal-to-principal bipartite contractual obligations between sellers and buyers and the payment facility is merely used by sellers and buyers to facilitate the completion of transactions. Use of the payment facility shall not render British D’sire liable or responsible for non–delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after-sales or warranty services or fraud as regards the products and/or services listed on the Platform.
- You have specifically authorized British D’sire or its service providers to collect, process, facilitate, and remit payments and/or the transaction price electronically or through cash on delivery (CoD) to and from buyers in respect of transactions through payment facility. Your relationship with British D’sire is on a principal-to-principal basis, and for every sell and service done by British D’sire on your behalf will be charged at 5% commission by British D’sire per sell and/or service and by accepting the ToS, you agree that British D’sire is an independent contractor for all purposes and does not have control of or liability for the products or services that are listed on the Platform and paid for by using the payment facility. British D’sire does not guarantee the identity of any User nor does it ensure that a buyer or a seller will complete a transaction.
- In compliance with the VAT Guidelines of the HMRC, British D'sire collects VAT on all the transactions. British D'sire deducts the VAT at the time of invoice generation and pays the VAT of vendors who don't have a registered VAT number.
Whereas the vendors with registered VAT number have the choice to either pay the VAT to the HMRC from their end or British D'sire will pay on their behalf and the chargeable VAT will be deducted a t the time of invoice generation. The VAT payable to the HMRC is exclusive of the Commission and Additio nal Charges (VAT on Commission and Payment transaction charges).
- Selling prices will be kept separate from VAT to maintain the transparency of our transactions and customers will see both the selling price and the applicable VAT separately.
- British D’sire also deducts Transaction Charges charged by PayPal and Stripe payment gateways. The Transaction Charges of Payment Gateways applicable are as follows:
- Stripe Transaction Charge: 1.4% + 20p
- PayPal Transaction Charge: 2.9% + 30p
- Once the order transaction is successful it shall appear after 30 days (thirty days) from the date of payment in your registered bank account.
- You understand, accept, and agree that the payment facility provided by British D’sire is neither a banking nor financial service, but merely a facilitator providing an electronic, automated online electronic payment facility for receiving payment, or cash on delivery (CoD) payment, collection and remittance for transactions on the Platform using the existing authorized banking infrastructure and credit card payment gateway (PG) network. Further, by providing payment facility, British D’sire neither acts as a trustee nor fiduciary with respect to transaction or transaction price.
- It is hereby clarified that cash on delivery (COD) option may not be available for select products or categories, at British D’sire’s sole discretion.
- All online bank transfers from valid bank accounts are processed using the gateway provided by the respective issuing bank that supports payment facility to provide these services to the users. All such online bank transfers on payment facility are also governed by the terms and conditions agreed to between a seller buyer and the respective issuing bank.
DISPATCH OF PRODUCTS AND/OR SERVICE
- You, as a seller, shall be required to dispatch the products and/or services for every transaction to the buyer within the time period as provided in the TOU to ensure that the products and/or services are delivered in a timely manner. Further, you will solely be responsible for undertaking transit insurance for products sold by You on the Platform. For avoidance of doubt, British D’sire will not be responsible for undertaking any insurance(s) for products sold by sellers on the Platform
- Seller shall provide dispatch details and details of after-sales services related to products and services listed by it on the Platform to British D’sire in such a manner and within a time period as provided in the policies, failing which the transaction shall stand cancelled.
- Seller shall dispatch the products and/or services using only an approved delivery channel which provides appropriate ‘Proof of Dispatch’ & ‘Proof of Delivery’ (PoDs) documentation. Such PoD documentation relating to delivery should be maintained by a seller for a period of 3 (three) years from the date of dispatch. The PoDs should be furnished to British D’sire on demand within the time frame as notified from time to time.
- Seller agrees that the dispatch details shall be true, correct, and duly authorized and shall not be misleading, fraudulent, false, unauthorized and illegal and shall not contain any misrepresentation of facts.
- In case a seller fails to provide dispatch details or provides dispatch details not complying with policies, it shall result in consequences as more specifically stated in the TOS and may lead to suspension and/or termination of seller account.
- Seller agrees that the transaction price paid by a buyer will be remitted to a seller’s bank account contingent upon the following events:
- a) Buyer confirms the delivery of products and/or services in the transaction;
- b) Buyer does not take any action on payment facility to confirm delivery within such a time period as provided in the policies despite confirmation of dispatch of products and/or services by a seller to the buyer;
- c) Buyer’s refund claim is rejected by British D’sire due to any breach of the ToS, policies, and any applicable law; Once the transaction is completed by the Seller, the remittance to seller shall be made in accordance with Bank of England’s Intermediary Guidelines.
- You are required to route all shipments/consignments through the Logistic Partner, unless otherwise specified. ‘Logistic Partner’ shall mean a logistic service provider as approved by British D’sire.
PREPAID PAYMENT INSTRUMENTS
British D’sire may, either itself or through third-party service providers, offer prepaid instruments as a payment option for transactions on the Platform to users. Any purchases by buyers on the Platform using the prepaid instruments shall be governed by the following terms and conditions:
Such prepaid instruments may be used to make payments for the products and/or services purchased on the Platform.
Such prepaid instruments can be redeemed by buyers by selecting the payment mode as may be provided on the Platform.
Such prepaid instruments cannot be used to purchase other prepaid instruments or gift vouchers.
If the order value exceeds the amount of such prepaid instruments, the balance must be paid by the respective buyer via Credit Card/Debit Card /Internet Banking. COD shall not be available as payment option for such transactions.
If the order value is less than the amount of such prepaid instruments, the outstanding balance (after deduction of order value) will reflect as credit balance for such prepaid instruments.
Prepaid instruments and any unused balance of such prepaid instruments shall expire 1 year from the date of their issue.
Prepaid instruments cannot be redeemed for cash.
British D’sire is not responsible if prepaid instruments are lost, stolen, or used without permission.
Buyers can combine and use a maximum of 3 prepaid instruments per order. They can be combined with promotional codes.
Purchases of prepaid instruments are not eligible for cashback offers.
All sellers on the Platform will accept this prepaid instrument as a payment instrument.
British D’sire will make payments to sellers whose products and/or services have been purchased by buyers redeeming Electronic Gift Vouchers (EGV) as per the guidelines issued by the Bank of England from time to time.
FINANCIAL FACILITIES FOR CUSTOMERS
British D’sire has operationalized tie-ups with multiple partners for providing financial assistance to customers for purchasing products on the platform and thereby enhancing the transaction capability of customers. In pursuance of the same, in the event of the customers opting for the financial assistance program and you duly receiving such amounts from the partners (on behalf of the customers), you hereby agree to assign all receivables from the customer for such transaction. Therefore, you hereby agree that without any further action on your part, upon receipt of the amount due from such partners, any and all receivables due from the customers shall stand assigned in favour of the partner. You hereby authorize British D’sire to enter into any documentation on your behalf to complete and perfect the assignment. Upon such assignment, the financing partner shall have all the rights as the seller may have had in relation to the collection of receivables from the customer and the customer shall be required to repay the financing partner directly. The lending partner further reserves the right to assign and transfer such receivables under these terms and conditions to the financial institution as it may deem fit.
Registration on the Platform is free. British D’sire does not charge any fee for browsing/registering on the Platform. But once you start the business with us we charge 5% Transaction fee per sale and 20% VAT on our transaction fee. However, British D’sire reserves the right to change its fee policy from time to time. In particular, British D’sire may, at its sole discretion, introduce new services and modify some or all of the existing services offered on the Platform. In such an event, British D’sire reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the fee policy shall be posted on the Platform and such changes shall automatically become effective immediately after they are posted on the Platform. Unless otherwise stated, all fees shall be quoted in Pounds and payable to British D’sire. You shall be solely responsible for compliance with all applicable laws for making payments to British D’sire. You hereby agree that British D’sire shall have the right to set off any amounts due and payable by You to British D’sire against any payments due from British D’sire to You.
Taxes: You are responsible for paying all fees associated with the use of the Platform and charges collected in respect of such usage. You agree to bear any and all applicable taxes, charges levied thereon (including as may be applicable to the transaction). You’re completely responsible for paying and complying with the VAT standards issued by the HMRC (Her Majesty's Revenue and Customs). British D’sire will not be liable for your incompetency in paying the VAT.
- A seller agrees that British D’sire may offer to provide express remittance to eligible sellers as per payments settlement policy. Express Remittance shall be subject to Bank of England Intermediary Guidelines and arrangements/directions of the nodal bank. British D’sire, at its sole discretion, may make such an offer to eligible sellers and the same shall not be construed as a right but only as a privilege. Eligible sellers understand that British D’sire reserves the right to withdraw Express Remittance at any time for any violation of the ToS or British D’sire’s policies and/or failure by the eligible sellers to maintain or comply with the parameters as may be decided by British D’sire from time to time.
A seller expressly agrees that issuing the correct and complete invoice is the sole and primary responsibility of a seller. Furthermore, the seller shall ensure that invoices state ‘Powered by British D’sire’ and failing to do so, a seller shall be liable to chargebacks (as applicable).
- In case of any chargebacks levied by the bank, British D’sire shall have the right to deduct such chargebacks from seller remittances, present and future, and a seller’s only remedy will be to discuss and resolve the same with the bank. A seller hereby agrees to extend full co-operation in resolving the chargeback disputes raised by a buyer through the bank and shall provide necessary documentation regarding the transaction to the complete satisfaction of the bank. In case the chargeback is ruled against a seller, British D’sire shall be entitled and authorized to recover the same from the seller to its fullest extent and the bank’s decision shall be final and binding in this regard. In the event British D’sire has made any excess payment to the seller inadvertently, such excess payments shall be set-off from any future payments payable by British D’sire to the seller.
- British D’sire may delay notifying the payment confirmation, i.e., informing the seller to dispatch if British D’sire deems suspicious or a buyer conducts high transaction volumes to ensure safety of the transaction and transaction price. In addition, British D’sire may hold transaction price and not inform seller to dispatch or remit transaction price to law enforcement officials (instead of refunding the same to a buyer) at the request of law enforcement officials or in the event of a buyer being engaged in any form of illegal activity.
- Sellers acknowledge that British D’sire will not be liable for any damages, interests, claims etc. resulting from not processing a transaction/transaction price or any delay in processing a transaction/transaction price that is beyond the control of British D’sire.
- British D’sire shall make payments into the bank account provided by a seller during the seller registration process. Once British D’sire has made payments into such a bank account number, British D’sire shall be discharged of any/all liabilities towards the seller and the seller shall not be eligible for any claims whatsoever.
COMPLIANCE WITH LAWS
- Seller shall sign an undertaking stating that they have obtained and will continue to maintain in force all the necessary licenses, permissions, authorizations, and permits needed to distribute, market, supply and sell the [*] (“Products”) on www.BritishDsire.com under applicable laws, from time to time, including, the Food Safety Act 1990. For all times during which the seller may advertise, distribute, market, supply or sell the Products on www.BritishDsire.com, the undertaking remains true and correct in all respects. Further, the seller shall immediately notify British D’sire (Dsire World Multimedia Private Limited), in writing, upon the lapse of the Seller License and/or in case of receipt of any order, demand, warrant or document or any regulatory action with respect to the Seller License. The seller acknowledges and agrees that British D’sire (Dsire World Multimedia Private Limited) shall be permitted to assign or otherwise furnish the undertaking to any authority or person as may be required for official purposes. Seller shall also comply with all the Consumer Safety Acts and Regulation including Product Safety and Legal Metrology Regulations, while listing products on the platform www.britishdsire.com. Seller shall be required to enter the mandatory attributes while listing products on the platform (including but not limited to the country of origin of the product) as provided under the Product Safety and Legal Metrology Regulations and the related amendments.
- In the event of sale of jewellery, the seller shall provide a hallmark certificate (in accordance with applicable laws) along with the product at the time of delivery. Further, it shall be sole responsibility of the Seller to comply with hallmarking or other similar provisions applicable for the sale of jewellery and British D’sire shall not be liable whatsoever for any non-compliance in this regard.
- In the event of sale of jewellery, Seller shall ensure conducting of buyer KYC in accordance with the prevention of anti-money laundering laws and other applicable laws. British D’sire hereby disclaims any responsibility for conducting Buyer KYC.
- Seller shall comply with all laws and regulations applicable, including but not limited to anti-money laundering (including ‘know your customer’ and ‘customer due diligence’), and economic sanctions laws and regulations. Neither party will engage in a transaction pursuant to this ToS that will cause the other party to violate such regulations.
- If and to the extent that you collect, access, use, store, record, or otherwise process (collectively “Process”) any personally identified or identifiable information such as name, age, gender, email address, physical address, phone number, in any form that can be linked to a specific individual (“Personal Information”) received by you from or on behalf of British D’sire (or any British D’sire group company) employees, contractors, users, partners, or other third parties or otherwise obtained in connection with performing your obligations under this ToS (“British D’sire’s Personal Information"), you agree to: Comply with applicable data protection laws, rules and regulations including the GDPR governing the collection, use, protection, breach notification, retention, disclosure of Personal Information including but not limited to Information Technology Act, (“Applicable Data Protection Law”), GDPR including any requirements applicable to storage or cross-border transfer of Personal Information outside England; Keep and maintain all British D’sire’s Personal Information in strict confidence and the obligation to protect Personal Information shall survive in perpetuity; and process British D’sire’s Personal Information solely to fulfil Your obligations under this ToS and not sell, rent, trade, lease, use for its own advertisement or marketing purposes, or otherwise make an unauthorized disclosure of British D’sire’s Personal Information to any third party.
- You undertake sole and exclusive responsibility to ensure that the products you want to list on www.BritishDsire.com for Sales are permissible for such a Sale and are not prohibited or restricted per one or many conditions imposed by the extant laws of the land, British D’sire’s Prohibited and Restricted Items Policy, or other British D’sire policies/English Laws listed in Sellers Learning Portal.
- Products must adhere to the Product Safety and Legal Metrology Regulations and English Labelling requirements by ensuring that the indicated weights and measurement indicated in the products and/or its components are commensurate with the mandatory and legal requirements of the same which make the product and/or components accurate, authentic and secure for consumption/utilisation by the customer. British D’sire does not assume any responsibility for the proceedings undertaken by an aggrieved customer/consumer against the seller in the event of a non-adherence. However, in the event of a complaint from a consumer/customer, the seller is obligated to answer queries on the non-adherence to the Product Safety and Legal Metrology Regulations, failing which British D’sire can temporarily/indefinitely suspend/terminate/block/with-hold your account at its own discretion.
British D’sire does not warrant that product description or other content on the Platform is accurate, complete, reliable, current, or error-free and British D'sire assumes no liability in this regard.
British D’sire shall have the right to inspect and audit seller’s records and premises/place of business through itself or through British D’sire approved third party testing agencies. Cost of such an audit shall solely be borne by British D’sire unless the audit reflects discrepancy in seller accounts/non-compliance with British D’sire’s seller policies, in which case the cost of audit shall be borne by the seller.
Without limiting other remedies, we may limit your activity, immediately remove your information, and warn other users of your actions immediately, temporarily/indefinitely suspend/terminate/block your account and/or refuse you access to the Platform, or put your account on hold, in the event of, including but not limited to, the following:
- If we are unable to verify or authenticate any information you provide;
- If it is believed that your actions may cause legal liability for you, other users, or us; or
- If you do not produce the legal requirement documents such as, the documents required for product sales in the Drugs and Cosmetics category, CBD products, Healthcare category, the BIS license documents, the Brand Authorisation letter, or a Trademark registration proof, as may be required by British D’sire Authorities.
We may at any time, at our sole discretion, reinstate suspended sellers. A seller that has been suspended or blocked may not register or attempt to register with us or use the Platform (through itself or any other entity or legal form) in any manner whatsoever until such time that such a seller is reinstated by us. Notwithstanding the foregoing, if you breach the ToU or other rules and policies, we reserve the right to recover any amounts due and owed by you to us and take strict legal action, including but not limited to a referral to the appropriate authorities for initiating criminal or other proceedings against you.
British D’sire respects the intellectual property of others. In case you feel that your trademark has been infringed, you can write to British D’sire at email@example.com or firstname.lastname@example.org.
British D’sire respects the intellectual property of others. In case you feel that your work has been copied in any way that constitutes copyright infringement you can write to British D’sire at email@example.com or firstname.lastname@example.org or raise an incident from your seller dashboard.
TRADEMARK, COPYRIGHT AND RESTRICTION
The Website is controlled and operated by British D’sire and products are sold by respective registered sellers. All material on the Platform, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks and other intellectual property rights. You must not copy, reproduce, republish, upload, post, transmit, or distribute British D’sire’s or other sellers’ material in any way, including by email or other electronic means and whether, directly or indirectly, you must not assist any other person to do so. Without the prior written consent of the owner, modification or use of the material on any other website/networked computer environment or for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights is prohibited. Any use for which you receive any remuneration, whether money or otherwise, is a commercial use for the purposes of this clause. Whether you are an owner, dealer or reseller etc. please provide a valid proof such as license or invoice, barcodes, labels and other documented proofs which supports your claim over the intellectual property. In case you fail to present valid documented proof then British D’sire will immediately take the images and product down from the website and strict actions and liability will be imposed against the infringement of intellectual property.
LIMITATION OF LIABILITY
IN NO EVENT SHALL BRITISH D’SIRE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THE TOU, EVEN IF BRITISH D’SIRE HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
For the purpose of the Terms of Service (hereinafter referred to as “ToS”), wherever the context so requires, ‘you’ and ‘your’ shall relate to any natural or legal person who has agreed to become a seller on the Platform by providing registration data while registering on the Platform using computer systems. The word ‘user’ shall collectively imply a seller, a buyer, and any visitor on the Platform and the terms ‘we’, ‘us’ and ‘our’ shall mean British D’sire.
Your use of the Platform and the features therein is governed by the these terms and conditions (ToS) including applicable policies available on the Platform, notifications and communications sent to you on the Platform which are incorporated herein by way of reference. If you transact on the Platform, you shall be subject to the policies that are applicable to the Platform for such a transaction. By mere use of the Platform you shall be contracting with British D’sire, and these terms and conditions including the policies constitute your binding obligations to British D’sire.
When you use any current or future services provided by us through the Platform you will be subject to the rules, guidelines, policies, terms and conditions applicable to such services and they shall be deemed incorporated into the ToS and considered a part and parcel of the ToS. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of the ToS at any time. We will notify you through any of the communication modes as mentioned in this ToS in case of any changes or updates to the ToS that materially impact your use of the Platform. Your continued use of the Platform following the changes or updates will mean that you accept and agree to the revisions. As long as you comply with the ToS, we grant you a personal, non-exclusive, non-transferable, and limited privilege to enter and use the Platform.
ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT WITH ALL THE TERMS AND CONDITIONS UNDER THE TOS. PLEASE READ THE TOS CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting the ToS, you also accept and agree to be bound by all of Britsh D’sire’s policies applicable to you, as amended, from time to time.
The ToS shall be governed, interpreted, and construed in accordance with the laws of United Kingdom. The place of jurisdiction shall exclusively be London, United Kingdom.
JURISDICTIONAL ISSUES/SALE IN UNITED KINGDOM ONLY
Unless otherwise specified, the material on the Website is presented solely for the purpose of sale in United Kingdom. British D’sire makes no representation that the material on the Website is appropriate or available for use in other locations/countries other than United Kingdom. Those who choose to access the Website from other locations/countries other than UK do so on their own initiative and British D’sire is not responsible for supply of products/refund for the products ordered from other locations/countries other than UK and compliance with local laws, if and to the extent local laws are applicable.
Please send any comments or questions, including all enquiries not related to trademark and copyright infringement, by raising an incident from your seller dashboard or right to us at email@example.com
In accordance with the Cyber Laws, and the rules thereunder, the name and contact details of the grievance team are: firstname.lastname@example.org