Return / Exchange:

If the product received is damaged / incorrect, the seller will bear the shipping charges. The same product will be sent against the defective product.

Refund:

If the refund request is initiated within 15 days of receiving the order, the refund will be deposited within 5-7 working days. If the order is cancelled from the sellers’ end for any reason, the refund will be processed without any timeline and the amount will be refunded within 5-7 working days.

Delivery

Products are shipped by the individual British D’sire sellers, who are located across the United Kingdom. The delivery timeline and shipping prices may vary depending on the seller’s location and the selected delivery method.